Animal Kingdom Accounting ("AKA," "we," "our," or "us") is committed to protecting the privacy and security of your personal and financial information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website, use our client portal, or engage our accounting services.
By using our services, you consent to the collection and use of information in accordance with this policy. If you do not agree with the terms of this policy, please do not access our services.
2. Information We Collect
Personal Information
We may collect personally identifiable information that you voluntarily provide, including:
Name, job title, and contact information (email, phone number, mailing address)
Organization name, EIN, and business details
Login credentials for our client portal
Payment and billing information
Financial Information
As an accounting firm, we collect financial information necessary to provide our services:
Bank statements and financial records
Tax returns and related documentation
Grant agreements and restricted fund information
Payroll and employee compensation data
Accounts payable and receivable records
Automatically Collected Information
When you access our website or portal, we automatically collect:
IP address and browser type
Device information and operating system
Pages visited and time spent on our site
Referring website or source
3. How We Use Your Information
We use the information we collect to:
Provide accounting, bookkeeping, tax preparation, and advisory services
Communicate with you about your account and our services
Send you important notifications about deliverables and deadlines
Process payments and manage billing
Improve our services and client experience
Comply with legal and regulatory obligations
Protect against fraud and unauthorized access
4. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
Service Providers: With trusted third-party vendors who assist us in operating our business (e.g., cloud hosting, payment processing), subject to confidentiality agreements
Legal Requirements: When required by law, subpoena, court order, or other legal process
Professional Obligations: As necessary to comply with professional accounting standards and regulatory requirements
Business Transfers: In connection with a merger, acquisition, or sale of assets, with appropriate notice to affected clients
With Your Consent: When you explicitly authorize us to share information with third parties (e.g., banks, auditors, grantors)
5. SMS Communications
If you opt in to receive SMS text notifications from Animal Kingdom Accounting:
You will receive text messages about deliverable status updates, urgent deadlines, and important account notifications
Message frequency varies based on your account activity
Message and data rates may apply depending on your mobile carrier
You can opt out at any time by replying STOP to any message
For help, reply HELP or contact us at hello@animalkingdomaccounting.com
We will never share your phone number with third parties for marketing purposes. SMS consent is not required as a condition of purchasing any services.
6. Data Security
We implement robust security measures to protect your information:
Access Controls: Role-based access controls limit data access to authorized personnel
Multi-Factor Authentication: MFA is required for all portal access
Secure Infrastructure: Our systems are hosted on professionally managed cloud infrastructure
Regular Audits: We conduct regular security assessments and vulnerability testing
Employee Training: Our team receives ongoing security awareness training
While we implement industry-standard security measures, no method of electronic storage or transmission is 100% secure. We cannot guarantee absolute security but are committed to protecting your information to the best of our ability.
7. Data Retention
We retain your information for as long as necessary to:
Provide our services to you
Comply with legal and regulatory retention requirements (typically 7 years for tax-related documents)
Resolve disputes and enforce our agreements
Upon termination of our engagement, we will securely retain records as required by professional standards and applicable law, after which records will be securely destroyed.
8. Your Rights
You have the right to:
Access: Request a copy of the personal information we hold about you
Correction: Request correction of inaccurate or incomplete information
Deletion: Request deletion of your personal information, subject to legal retention requirements
Opt-Out: Opt out of marketing communications at any time
Data Portability: Request your data in a commonly used, machine-readable format
To exercise these rights, please contact us using the information provided below.
9. Cookies & Analytics
Our website uses cookies and similar technologies to:
Remember your preferences and login status
Analyze website traffic and usage patterns
Improve our website performance and user experience
We use Plausible Analytics, a privacy-focused analytics service that does not use cookies or collect personal data. You can learn more about their privacy practices at plausible.io/privacy.
You can control cookies through your browser settings. Disabling cookies may affect some functionality of our website.
10. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on this page with a new "Last Updated" date. We encourage you to review this policy periodically.
11. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us: